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161 Articles

Some thoughts on mobile

It's the time of year when we at IDC start working on…

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Salesforce.com introduces the world to the Collaboration Cloud

Today at Salesforce.com's Dreamforce conference CEO Marc Benioff announced a new "mystery"…

mfauscette mfauscette 5 Min Read

Cloudsourcing, new options in the cloud

As we go into the week of Salesforce.com's Dreamforce conference I was…

mfauscette mfauscette 7 Min Read

From e2.0 to Social Business

We're in the early stages of a significant business transformation brought about…

mfauscette mfauscette 5 Min Read

Social customer service

  One of the more promising areas of focus for social business…

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Social software adoption, how are we doing?

I was going through some IDC survey data that I got back…

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It’s not about recovery, it’s about reinvention!

Ever since Lehman Bros collapsed and we went into this accelerated financial…

mfauscette mfauscette 7 Min Read

Pragmatic Enterprise 2.0

I'm a believer and supporter of the social business transformation that is…

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Cloudy days

Oracle OpenWorld's done for this year and I'm now spending the weekend…

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Oracle OpenWorld Update #2 – Oracle’s use of social media

It's a sign of the times I guess. I mean, social media…

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