The 4 Es of Social Media Strategy
In which Jill dons the chapeau of Reluctant Social Media Strategist and…
The Tyranny of Consensus
In which Jill questions authority, and authority runs screaming. Baseball legend Satchel…
From Home to Social: The Evolution of Your Customer Data
Here’s how it goes down. An executive decides that his company needs…
The Good News about MDM Market Consolidation
In which Jill stays high on MDM. I usually root for the…
The Quality Gap: Why Being On-Time Isn’t Enough
In which Jill advocates behavior changes, starting at the top. But not…
Could Data Governance Help the War on Terror?
In which Jill wags her finger at the silos—ours, theirs, and yours.…