Customer Centricity Strategy #1 – Customer Analytics
John Schmidt over on the Informatica blog had a great post on…
Can the business use decision management technology without IT help?
Inspired by a post of Jim Sinur’s - Can the Business Really…
SOA is necessary for agility but not sufficient
Fred Cummins had a post on the topic of measuring agility in…
Decision Management, Tom Davenport and the New BI
Tom wrote an interesting post this week on 10 Principles of the…
The small impact of business rules on the big players
Jim Sinur brought up an interesting point today when he blogged IBM,…
On Best Buy’s success and being decision-centric
Last week I saw a post comparing Best Buy and Circuit City…
Using decision management to prepare for an unknown future
Recently, Ronan Bradley discussed the challenges for banks in the area of…