jainsworth@sdl.com

4 Articles

IKEA Speaks the Language of Emoticons

If it takes 20 languages to reach 80 per cent of the…

How Social Intelligence Can Identify Weak Points in Your Customer Journey and Drive Decision-Making

Where a few years ago, a social media monitoring tool may have…

Outages: Cloud Customers Cry Out for Communication

What is the collective noun for a number of cloud outages? A…

Web Content Management: An Open and Closed Case?

When it comes to your options for a WCM vendor, one of…