The “thin edge of the wedge” strategy
Establishing relationships with new users is the hardest part of growing a…
The interoperability of social networks
Google recently added a caustic warning message when users attempt to export…
You need to use social services to understand them
I don’t know if Malcolm Gladwell is right when he claims “the…
Online privacy: what’s at stake
It is widely believed that a flourishing democracy requires an independent, diverse,…
Web services should be both federated and extensible
One of the most important developments of the web 2.0 era is…
Designing products for single and multiplayer modes
The first million people who bought VCRs bought them before there were…
Steve Jobs single-handedly restructured the mobile industry
With the introduction of the iPhone, Steve Jobs achieved something that might…
Facebook, Zynga, and buyer-supplier hold up
The brewing fight between Facebook and Zynga is what is known in…
It’s not East Coast vs West Coast, it’s about making more places like the Valley
I’ve written a few times about what seems to be an exploding…