Usability guru Jared Spool has a great piece explaining a single feature he calls “The Magic Behind Amazon’s 2.7 Billion Dollar Question“: the fact that they ask user “”Was this review helpful to you?”. It’s a great story about the power of good design.
Usability guru Jared Spool has a great piece explaining a single feature he calls “The Magic Behind Amazon’s 2.7 Billion Dollar Question“: the fact that they ask user “”Was this review helpful to you?”. It’s a great story about the power of good design.