Data Privacy: the Creepy vs. the Terrifying
At the e-G8 summit yesterday, I got into a little spat over…
A Socialized Sales Funnel – Sales or Advocacy?
I’ve been talking with the sales folks here at CI about the…
How to Transform Customer Retention with Analytics
Analytics can transform your business. Last time I shared with you how…
The Legal Performance Continuum: Putting Your Data to Work – Part 1
An organization’s data can be among its chief assets, providing the intelligence…
Open-Source-Data-Vault-Models
Just started an open-source-data-vault-model project on SourceForge.net. I’ve already uploaded 4 or…
SAP Users Crowd the Teradata Booth
I attended the SAPPHIRE NOW conference and was really encouraged by the…
Chris Bucholtz is Ready to Turn CRM Inside-Out
Martin Schneider was the driving force behind one of the best CRM…
Risk and Five Sigma Events – Can They Happen to You?
Perhaps it’s a sense of optimism wired into humans (or conversely delusion),…