The Unintended Consequences of Combining Technology and Speed
Technology is often hailed as innovation vehicle, productivity booster, and enabler of…
A New Era For Feedback Management? (Verint Acquires Vovici)
In case you did not catch the news, Verint (a WFO vendor)…
The ABCs of Mobile Analytics
Author: Madeleine Moss FunesUnderstanding the basics of mobile analytics is as easy…
The 7 Cs of the Cloud: A Big Data Taxonomy
What’s the new landscape of the information business as Cloud Computing and…
GigaOm article on R, Big Data and Data Science
I'm really pleased that an article I wrote, "5 real-world uses of…
Visualizing Kickstarter Projects with R
Kickstarter, a social funding platform where individuals can chip in cash to…
A Movie Script for the CIO’s IT Department
Imagine a major motion picture studio contracted you to write a movie…