Starbucks is the Leading Consumer Brand on Social Media
Starbucks is the most popular U.S. corporate brand on social networks, according…
Enterprise 2.0 – If we only knew what we know.
If we only knew what we know. Years ago, while working inside…
Keeping count of people (and things)
I learned while researching The Numerati that the Chinese have 11 different…
Ethics and Fraud – From a Gray Area to Prison
I was recently honored to be a keynote speaker at the Institute…
Perspectives on Gist: very useful, contributes to agility and efficiency
I really like what I do. Part of the reason why is…
The Prince of Data Governance
The difference between politics and policies was explained in the recent blog…
How to Drive Results Quickly…
1) Understand your Customers Don't assume your previous customer insights hold true,…
Capturing Knowledge, and Making in ‘Transferable’ (3 of 4)
Classroom teaching doesn't scale ... We’ve talked about the importance of training…
Moving to the People-centric Enterprise
The fun thing about trying to figure out what might happen next…
