Soft talk: What is service oriented communications, and why will it matter?

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Can we build our phone systems as standardized applications or services that will easily plug into the rest of our IT infrastructures? That’s the promise of service oriented communications, which could convert communications and communications channels (voice, text, conference calls, email, IM) into software, so we can better integrate it into everything else we’re doing. I […]



Can we build our phone systems as standardized applications or services that will easily plug into the rest of our IT infrastructures?
That’s the promise of service oriented communications, which could convert communications and communications channels (voice, text, conference calls, email, IM) into software, so we can better integrate it into everything else we’re doing. I […]





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