Mark Bradbourne has been working in the data warehousing and business intelligence arena since 1997. He has been afforded the opportunity to work on the complete life cycle but enjoys the "user-facing" roles most including requirements gathering, visualization, reporting and user training. He has worked for many companies across different industries including financial, manufacturing, Internet and legal. Mark is a graduate of the University of Akron with a degree in computer programming as well as business and organizational communication. He received his Certified Business Intelligence Professional (CBIP) certification from TDWI in February of 2011. Mark may be contacted at firstname.lastname@example.org or you can follow him on Twitter as @MarkBradbourne.