Jay Arthur is a renowned expert in the fields of business productivity, Six Sigma, Lean Six Sigma, and quality. He has a B.S. Degree from the University of Arizona and attended Rutgers University where he studied for his Master's Degree.
Jay has written over 25 books and numerous articles. He is the president of KnowWare International in Denver which develops software, training materials, and provides consulting to business owners and employees who want to double their profits, minimize errors, and increase productivity.
Jay's latest books are Lean Six Sigma for Hospitals (McGraw-Hill 2011) and Lean Six Sigma Demystified (McGraw-Hill 2011 2nd Edition)