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Clarabridge Gets Engaged: A Report from the Customer Connections Conference

The Clarabridge Customer Connections (C3) conference has gotten to be a thing for me. There can't be more than a handful of people, beyond company co-founder and CEO Sid Banerjee and me, who have attended all six C3s, dating back to the fall of 2008...

Posted May 20, 2014    

Analytics, Semantics & Sense: Q&A with Marie Wallace, IBM

I recently posted an article, Metadata, Connection, and the Big Data Story, covering the big-data analysis process as applied to "human data" that is communicated in intentionally expressive sources such as text, video, and...

Posted May 2, 2014    

Analytics, Semantics & Sense: Q&A with Elliot Turner, AlchemyAPI

I recently posted an article, Metadata, Connection, and the Big Data Story, covering the big-data analysis process as applied to "human data" that is communicated in intentionally expressive sources such as text, video, and...

Posted April 29, 2014    

Naming and Classifying: Text Analysis Vs. Text Analytics

Analysts and marketers do a lot of naming and classifying -- This is a That -- in order to communicate distinctions among the many available products and technologies. The categorization practice dates back at least to Aristotle, who created...

Posted January 8, 2014    

Think Mid Data, and Triangulate: Tom H.C. Anderson on Next Generation Research Methods

I'm always happy to have occasion to talk about the meeting ground of business and analytical technologies with Tom Anderson, a pioneer in defining and promoting Next Generation Market Research (NGMR). NGMR is characterized by inclusion of the full-...

Posted May 3, 2013    

2013 1H Conferences in Social Media, BI, Big Data, and Sentiment Applications

As a sometime conference organizer, I need to track events that will compete for the attention of my target audience. The competition consists of conferences internationally, or focused conferences in or near the New York region (my next ...

Posted December 19, 2012    

Sentiment Analysis Symposium call for speakers, and free videos from New York

The Call for Speakers is open for the next Sentiment Analysis Symposium, slated for October 30, 2012 in San Francisco. Whether you're an experienced user or technologist, please consider proposing a presentation. Submit your proposal, by...

Posted June 27, 2012    

Please check out the Text Analytics Summit, Boston, June 12-13

The next Text Analytics Summit is coming up in four weeks. The June 12-13 conference will be the 8th annual Boston summit, the 8th Boston summit I've been privileged to chair. Will you join us? The summit series was the first business-focused...

Posted May 16, 2012    

Social sentiment matters!

Social sentiment matters -- customer opinions, attitudes, and emotions -- rants and raves that affect corporate reputation, provide valuable market and brand insights, and help you understand and engage with customers.Yet there are too many low-...

Posted April 16, 2012    

Would Beethoven Have Given a Rat’s Ass about Business Analytics?

This posting started off as a comment to Gary Cokins’ SAS blog article, Could Beethoven have implemented business analytics? I decided to share my thoughts more widely however, really reflections about where we in the analytics world came...

Posted February 8, 2012    

How I Estimate (Social/Sentiment/Text Analytics) Market Size

Business loves market-size estimates. They quantify opportunity, measured as the gap between an existing and an addressable market, with growth rates providing a reality check. They help an individual solution provider understand how...

Posted January 3, 2012    

Find Value in Online/Social Text and Sentiment: Free Report, Conferences

This is a quick entry to tell you about three things --- My free report, "Text/Content Analytics 2011: User Perspectives on Solutions and Providers," is out. Are you looking for business value in "unstructured" social, online, or enterprise...

Posted October 17, 2011    

 

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