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Want 60 Million Customers? Here’s How Netflix Does It

April 20, 2015 by Robert Passikoff


Netflix posted a 24% sales gain with a subscriber base of over 60 million users Wednesday, with attendant revenue growth just shy of last quarter’s 26%. Some of that -2% has to do with “currency-related transactional losses with the strength of the U.S. dollar affecting international revenue.[read more]

In the Digital Economy, the Customer Experience Is Critical

April 20, 2015 by Richard Snow

Customer service.

Advertising and marketers tell us we now live in a “digital economy.” That implies the economy is based on and depends on digital technologies. It certainly is true that many consumers, especially younger ones, have changed the ways they interact with each other and businesses; they are now more likely to use digital channels of communication, particularly email, websites, text messaging, instant messaging and social media. In this digital world, where customers can search globally for products and services and change suppliers instantly, it is critical for companies to focus on the customer experience.[read more]

Leaders' Perspectives on Big Data

April 20, 2015 by Nik Rouda

Big data.

I recently started a blog series based on research done by interviewing a number of leaders for big data and analytics initiatives. The first part in that blog series on leaders' perspectives on big data was specifically about business goals. This time we’re going to look a little more at the more technical objectives of big data, by which I mean technology goals.[read more]

Social Collaboration Barriers in SMBs and Enterprises

April 19, 2015 by Annie Bustos

Social collaboration.

Social collaboration tools should be the way forward in enterprises of all sizes. Email is inefficient and broken. Social networks, by comparison, are too public, but we’ve all grown familiar and comfortable with how they function. Which makes social collaboration tools a natural fit, except many companies are still struggling with implementation and adoption.[read more]

IBM Opens Up Its Threat Data as Part of New Security Intelligence Sharing Platform

April 18, 2015 by Sarah Smith


IBM has joined an increasing number of vendors who are pushing for real-time cybersecurity information sharing among private and public organizations, researchers and other network defenders. On Thursday, the company opened up over 700 terabytes of data about vulnerabilities, attacks and other threats through a new cloud-based threat intelligence sharing platform called IBM X-Force Exchange. Other organizations can use the platform to share or confirm their own data, so they can more efficiently respond to security incidents.[read more]

5 Unusual Ways Businesses Are Using Big Data

April 17, 2015 by MIKE20 Governance Association

Parking lot.

Big data is where it’s at. At least, that’s what we’ve been told. So it should come as no surprise that businesses are busy imagining ways they can take advantage of big data analytics to grow their companies. Many of these uses are fairly well documented, like improving marketing efforts, or gaining a better understanding of their customers, or even figuring out better ways to detect and prevent fraud.[read more]

5 Reasons the Cloud and Mobile Are Inevitable

April 17, 2015 by Kyle Cebull


A lot of people think that, like the internet, the cloud is just a fad. Sorry to burst your bubble, but this so-called fad is gaining some serious momentum. According to a recent article, throughout the next five years, a 44% annual growth in workloads for the public cloud is expected. With Millennials demanding that small businesses revolutionize their processes and workflows, more and more companies are jumping into the cloud to help streamline workflows and bring mobility to their workforce.[read more]

Data Is Coming: Game of Thrones Meets Business Intelligence

April 17, 2015 by Richard Thelwell

Game of Thrones.

This week saw the eagerly awaited return to our screens of Game of Thrones, arguably one of the most popular TV franchises of all time. In the worlds both of TV and of business, the use of data analytics is becoming increasingly prevalent. So what can shows like this teach us about the role of analytics and business intelligence in our organisations?[read more]

Big Data Buzz or Big Data Fuzz?

April 16, 2015 by Ben Edge

The buzzword Big Data has gathered an increasing amount of momentum over the last few years. In fact the number of organizations who have implemented a big data or data discovery solution has increased from 58% to 73% over the last two years. More and more organizations have innovated to include a big data offering in their portfolio in an attempt to grab a slice of the proverbial pie.[read more]

How Big Data Is for Marketers

April 16, 2015 by Larisa Bedgood

Big data for marketers.

According to Google Trends, in 2011, the hype of big data had just begun. In 2015, the hype still exists, yet big data has evolved beyond hype! Companies are using big data to turn a profit in real practical ways. Even companies in different industries, such as retail and manufacturing, are using big data to grow revenue. Big data projects do have reported ROI and positive outcomes, especially for sales and marketing purposes.[read more]

Exploratory Analysis with Excel

April 16, 2015 by Alex Bankoff

Analysis with Excel.

When it comes to data science, we often find that people first start out learning using Microsoft Excel. Inevitably, as students progress, Excel starts to appear quaint as they transition to more powerful systems like R or Python. After a while, however, a lot of people end up coming back and realizing that maybe Excel isn't so bad after all.[read more]

How Well Do You Know Open Source Projects? Take Our Quiz

April 15, 2015 by Simon Mitchell

Open source projects.

We’ve created a fun quiz highlighting some of the more random Open Source (OS) project and program names hot in the Linux and OS space right now. Test your knowledge and find out how savvy you are when it comes to OS. Once you’ve uncovered your score and taken some good advice as to how you can improve your knowledge, share your results and test your fellow Open Sourcers too ...[read more]


Malicious Tool Provides Attackers with a New Type of Zombies

April 15, 2015 by Sophie Davidson

Cyber criminals.

An interesting concept which has really emerged only lately - IoT, or: “the Internet of Things”, has recently been in the scope of cyber criminals and internet security specialists. The IoT is a vision, rather than an actual network. It's the notion that with increasingly more devices empowered by communication facilities, those devices inevitably end up as entities in a network scheme.[read more]

When the Right People Correlate the Right Information, Expect a Masterpiece

April 15, 2015 by Mike Urbonas

Arthur Aufderheide.

Organizations with genuine passion for its mission have a substantial innate advantage when developing and/or utilizing BI technology. They will uncover more/better/faster new data correlations revealing new business answers drawn from new big data, information management, data analytics and other technologies. This is because they will relentlessly ask more new, piercing questions about their business.[read more]


Media & Entertainment Industry Casting Call: High Resolution Digital Assets Offer New Role for Petabyte Storage

April 14, 2015 by Russ Kennedy


Data size is quickly outpacing storage space in the media and entertainment industry, and object-based storage can play a pivotal supporting role to help companies meet growing challenges[read more]


How to Clean Up the Mess: Surviving a Data Breach

April 14, 2015 by Neill Feather

Data breach.

Here’s a scary thought: Nearly half (43%) of all companies experienced a data breach last year, most of which took weeks to discover. For many businesses, these data breaches were catastrophic to the point of bankruptcy (the average cost of a single compromised record being more than $194).[read more]

The Perils of Marketing Attribution

April 14, 2015 by Bill Franks

Marketing attribution.

One of the hottest topics in analytics today is marketing attribution. Attribution, for those unfamiliar, is the process of assigning credit to various marketing efforts when a sale is generated. In the modern world, this is no easy task. There are myriad ways to touch a customer today and the goal of attribution is to tease out the impact that each touch had in convincing you to make a purchase.[read more]

Digital Reasoning Goes Cognitive: CEO Tim Estes on Text, Knowledge, and Technology

April 13, 2015 by Seth Grimes

Tim Estes.

Digital Reasoning CEO Tim Estes sees cognitive computing -- data, applications, analytics, and machine learning algorithms -- as the providing the brains to drive global enterprises. Cognitive is a next computing paradigm, responding to demand for always-on, hyper-aware data technologies that scale from device form to the enterprise.[read more]

How to Bolster the Skills of Your In-house IT Team

April 13, 2015 by Simon Mitchell

IT team.

Over-staffing an IT department is as undesirable as under-staffing – the solution is to right-size to cover normal operations but also use a good Managed Service Provider. The IT world is changing. Organisations are increasingly threatened with hacking and viruses such as Heartbleed. A wider-than-ever skillset is needed. Can your internal IT team cover all bases?[read more]

5 Steps to Datafy Your Business and Be Successful

April 13, 2015 by Mark van Rijmenam


A great example of datafication is the quantified-self and the wearables trend, of which the most-talked about is probably the Apple Watch that is about to become available. The Apple Watch will enable users to generate massive amounts of data about their personal lives, analyse what’s happening, combine it with other data sources and obtain new insights about their personal life.[read more]


How to Gain a Competitive Advantage with Big Data

April 12, 2015 by Jonathan Buckley

Competitive advantage.

Finding ways to outperform the competition is key to business success. That’s why innovation and creative strategies are always on the minds of organizations. However, finding ways to constantly perform isn’t easy, which is why more companies are turning to big data for the answers.[read more]

Intuitive Reasoning, Effective Analytics & Success: Lessons from Dr. Jonas Salk

April 11, 2015 by Mike Urbonas


Just days away, April 14, 2015 will mark the 60th anniversary of the Salk Polio Vaccine. On that day in 1955, it was publicly announced that human trials confirmed Dr. Jonas Salk’s vaccine provided effective protection from the polio virus. By 1957, new polio cases fell by 90% from epidemic levels just five years earlier. A fascinating interview with Dr. Salk on the Academy of Achievement website sheds light on his key personal attributes and values - vital for success in any line of work. And the best analytic tools will play a leading role in fostering that success.[read more]


The Data Lake Debate: Pro Delivers First Rebuttal

April 10, 2015 by Tamara Dull

Data Lake Debate.

In my opening argument, I defined the data lake as a storage repository that holds a vast amount of raw data in its native format, including structured, semi-structured, and unstructured data. I also mentioned that a data lake can take on different shapes and sizes, and provided these examples: A single data lake; or a data lake with multiple data ponds—similar in concept to a data warehouse/data mart model; or multiple, decentralized data lakes; or a virtual data lake to reduce data movement.[read more]

The Outline for Your Next IT Strategy Meeting

April 10, 2015 by Kyle Cebull

Game plan.

You invest a good percentage of your earnings each year into your technology. From workstations to printing equipment, servers and infrastructure, training and new applications – technology is the backbone of your organization. So, technology planning? It’s even more important. You need plans in place to properly accommodate your growth and streamline your workflows and processes. What does that require?[read more]

What Does the Modern IT Team Look Like?

April 10, 2015 by Simon Mitchell

The modern IT team.

IT teams are evolving. The old model of a Finance/IT Director supported by Infrastructure and Application managers, with a host of network engineers and developers, is changing to meet new challenges. In most organizations, IT used to be almost entirely about finance: sales, cash flow, payroll and purchasing. Organizations often developed their own software and built their own networks.[read more]

4 Ways You’re Wasting Money on Your Technology

April 9, 2015 by Kyle Cebull

Waste of money.

Every day businesses have to mitigate risk when they consider their IT budgets. They have to take time to understand that if their budget is X, they have to choose between the things that they want most and compromise to balance their risk while still maintaining optimal productivity. It’s a fine line and can sometimes feel a little bit tight. Are you struggling to find room in your technology budget to complete new projects, upgrade your existing infrastructure or try out a new software?[read more]

Enhance Your CRM Data to Sharpen Your Sales Pitch

April 9, 2015 by Steve Webster

CRM data.

Data is the lifeblood of the modern economy, but the arrangement of that data into information and knowledge is what really helps to make those better, more memorable connections. Research is key. The important point here is that, for the busy sales professional, that information is available in neatly packaged bundles. Somebody else has done it for you, so that you can make more calls and enter validated, more accurate, more complete contact information into your CRM.[read more]

Facebook’s ThreatExchange to Help Cyber Security Experts Coordinate Their Efforts Against Hackers

April 9, 2015 by Sarah Smith

Cyber security.

These days, cyber attacks are the biggest threat to companies and governments around the world. Even President Obama recently laid out a comprehensive plan to tackle cyber security issues. It remains to be seen what results Facebook's ThreatExchange can produce. Still, any platform that brings cyber security experts together and encourages them to share data is a positive development. Hackers are only going to step up their efforts, and security experts need to respond with a concerted effort.[read more]


HD Voice and the Future of Voice Communication

April 8, 2015 by Anand Srinivasan

According to a recent study published by MarketsAndMarkets, the high definition voice market is expected to be worth $2.29 billion by 2019. In comparison, this was just $815.5 million big in 2014. This is a pretty dramatic growth projection for a technology that not even new. HD Voice is basically the marketing buzzword for wideband audio which has been around for nearly three decades. So what exactly is HD voice and what is the reason behind this dramatic growth story?[read more]

Not All Hadoop Users Drop ACID

April 8, 2015 by Paige Roberts


Hadoop users have all had to give up ACID and settle for the new standard, BASE, as a general rule, but like so many things in the data wrangling industry, that’s changing fast. This may come as a shock to a lot of current Hadoop users and database users considering making the switch to Hadoop, but using Hadoop doesn’t mean you have to give up your ACID habit.[read more]