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Top Ten People to Follow in the Social CRM Space and Why (pt. 1)

February 26, 2010 by Jacob Morgan
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Since I’m speaking at the New Comm Forum (see sidebar) on the topic of Social CRM (SCRM), I thought it would make sense to put together a list of SCRM folks that I have been learning quite a lot from.  These aren’t necessarily the most influential or popular SCRM practitioners or analysts, just the one’s I really pay attention to... [read more]