enterprise 2.0
10 great Enterprise 2.0 presentations to ring out 2010
This is my last post of the year 2010. Looking back, what a year it was. I started the year with a post titled 2010: Year of Social CRM, published on January 2nd, 2010, which became one of the most popular post on Social CRM during the year with thousands of page views. As I discussed in this post, we witnessed growing acceptance of... [read more]
Enterprise Collaboration: The New Black?
In its recently issued report, “The Top 15 Technology Trends EA Should Watch: 2011 To 2013″ Forrester rates the category “Collaboration/Web 2.0/social media” second in terms of enterprise impact through 2013, behind only mobile devices and apps. As more and more organizations are making the shift towards becoming a more... [read more]
The Importance of Governance in Enterprise 2.0 Projects
Ross Dawson writes a great post outlining 6 steps to help make your enterprise 2.0 projects a success. He touches on the importance of governance being at the heart of your project. While most people think of governance as risk containment and setting limits on data sharing, Dawson argues that it is more importantly... [read more]
The Drivers and Challenges of Enterprise 2.0
In today’s global economic arena, price is no longer an area where organizations can hope to differentiate themselves. Instead, innovation is the principle means through which organizations can remain competitive. They must foster an environment that encourages innovation and produces a constant stream of innovative services and... [read more]
Implementing Enterprise 2.0 at Intuit, Part Four: Tecon and Encouraging Use
This is part four in a multi-part series on how Intuit is implementing Enterprise 2.0 within their organization. Part one covered the business drivers of Enterprise 2.0, part two looked at some of the change management issues of Enterprise 2.0, part three explored cultural and organization shifts, and today we’... [read more]
Implementing Enterprise 2.0 at Intuit, Part Three: Cultural and Organizational Shifts
This is part three in a multi-part series on how Intuit is implementing Enterprise 2.0 within their organization. Part one covered the business drivers of Enterprise 2.0, part two looked at some of the change management issues of Enterprise 2.0, and today we’re going to continue with change management by focusing on the... [read more]
Implementing Enterprise 2.0 at Intuit, Part Two: Change Management
This is part two in a multi-part series on how Intuit is implementing Enterprise 2.0 within their organization. Part one covered the business drivers of Enterprise 2.0 and today we’re going to look at where the push for E2.0 came from as well as obstacles that had to be overcome via change management. The push for Enterprise 2.0... [read more]
The Enterprise 2.0 Consultant
I was heading to work for my new client this week when something fairly mundane happened to me. While entering the elevator, a woman bristled against me. After apologizing, some small talk ensued: Me: Don’t worry about it. I’m used to being hit. I’m a consultant. Nice Lady: What type of consultant are you? Me: Technology. This innocuous... [read more]
Should We Drop the Enterprise 2.0 Pilot as Andrew McAfee Suggests?
This post is perhaps a few days late but it’s something that I have been thinking about ever since Andrew McAfee wrote that organizations needs to “Drop the Pilot” for their Enterprise 2.0 initiatives. Now before you take sides here let’s think this through and see what makes sense. According to McAfee: “I believe these kinds... [read more]
Social Media vs Social CRM vs Social Business vs Enterprise 2.0
First off, yes this is an actual chess puzzle (you know I love chess right?), can you find the winning move for white? I’ve been giving this some thought lately as over at Chess Media Group (CMG) we are gearing up for our new website launch which also means finalizing our list of our core service offerings. There are a lot of “... [read more]
Enterprise 2.0: How to Make it Work
There are heaps of organizational benefits that can be derived from Enterprise 2.0 adoption, such as: Increased knowledge transfer Quicker/cheaper/more efficient access to subject matter experts Reduced costs of communication, eliminating need for travel Improved collaboration, accountability/... [read more]
How Enterprise 2.0 Will Enable the Semantic Web
As I write this, I am nearly finished with the best and most challenging book that I have read in years. The book is Pull: The Power of the Semantic Web to Transform Your Business by David Siegel. I couldn’t wait to finish it before posting about it. What is the semantic web? You may not be familiar with the semantic web. Six... [read more]
Implementing Enterprise 2.0 at Océ Part Five: Lessons Learned and Future Plans
This is part five (and the final part) in a multi-part series on how Océ is implementing Enterprise 2.0 within their organization. Part one covered the Business Drivers of Enterprise 2.0, part two covered Making the Push for Enterprise 2.0, part three covered Change Management for Enterprise 2.0, part four covered the... [read more]
Implementing Enterprise 2.0 at Océ Part Four: Operational and Financial Impact
This is part four in a multi-part series on how Océ is implementing Enterprise 2.0 within their organization. Part one covered the Business Drivers of Enterprise 2.0, part two covered Making the Push for Enterprise 2.0, and part three covered Change Management for Enterprise 2.0. In this post, we are going to look at the... [read more]
Implementing Enterprise 2.0 at Océ Part Three: Change Management
This is part three in a multi-part series on how Océ is implementing Enterprise 2.0 within their organization. Part one covered the business drivers of Enterprise 2.0, and part two covered making the push for Enterprise 2.0 Today I will cover how Océ dealt with change management issues. Océ was faced with how to deal with the... [read more]
Fewer BI Tools in Your Future
According to a July 2009 survey conducted by InformationWeek Analytics and Intelligent Enterprise, organizations are continuing to reduce the number of BI tools and many are moving to a single standard. When the survey was done in 2007, a third of the business technology professionals said that their company had standardized on one... [read more]
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