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Why Change Management Needs Design Thinking

March 1, 2010 by Melissa Dutmers
with 259 views
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Meet John. “JOHN” introduced himself to me at a recent training course. John had the title of ‘strategic change leader’ within his company. From certification to ‘advanced’ change management, this was John’s fourth change management training course. Over dinner, John shares with me the investment his company has made in training... [read more]

#27: Here's a thought...

December 12, 2009 by BrianRoger
with 176 views
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An occasional series in which a review of recent posts on SmartData Collective reveals the following nuggets: Let the data profiling begin Data profiling is typically one of the first tasks performed on a data quality initiative. I am often told to delay data profiling until business requirements are documented and subject matter... [read more]

Well designed change will draw people in

December 3, 2009 by Melissa Dutmers
with 129 views
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There’s a reason Tim Brown, CEO of the design firm IDEO, titled his book, Change by Design. There’s a reason Roger Martin, dean of the Rotman School of Management, titled his book, The Design of Business: Why Design Thinking is the Next Competitive Advantage. Why? Because successful change happens by design. Whether the change is a new... [read more]

The intersection of change management and design thinking

November 20, 2009 by Melissa Dutmers
with 376 views
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When I read articles like Bruce Nussbaum’s, Life in Beta, I am more and more convinced that change management can teach us what (not how) we can do to lead change and design thinking can help us understand how. Humanistic thinking, a fundamental aspect of design thinking, can also teach us what we should do. For me, design thinking... [read more]

Why change management needs design thinking

October 13, 2009 by Melissa Dutmers
with 95 views
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Unfortunately, traditional change management tactics fall short of realizing successful change. Tactical change management plans are only as useful as the strategy that drives them. You can’t put your change process into boxes and check everything off and call it “leading change.” What’s missing from change management is the process of... [read more]