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Audio Archive: Delivering Value Through Business Analytics

June 28, 2011 by SmartDataCollective Admin
with 267 views
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Listen to analytics thought-leader Thomas Davenport and leading industry experts discuss how—and why—organizations like yours use business analytics to empower more timely and precise decisions by bringing new insights into daily operations. [read more]

Webinar: Using the Voice of the Customer to Predict Your Customer Behavior

January 11, 2011 by Michelle deHaaff
with 718 views
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Join Attensity’s Director of Advanced Analytics, Manya Mayes, to learn how you can harness the power of text analytics to not only understand the voice of your customer — but to predict what your customer is going to do next. [read more]

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Audio Archive: Trendspotting for Growth

July 16, 2010 by SmartDataCollective Admin
with 98 views
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As companies using analytics know, data is key to developing their best customers by supporting relevant and compelling product and service offers. Adopting analytics to identify growth has the potential to support superior customer sales, service, and general operations. Data analytics can provide insight into meaningful customer... [read more]

Questions about analytics?

July 9, 2010 by Stephen Baker
with 881 views
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If you're wondering how to harness the power of the numerati in your own enterprise, consider participating in the webinar my colleagues at SmartDataCollective are holding on July 15. It's called Trendspotting for Growth, and it features analytics experts from SAS, Warner Home Videos, and Teradata, among others. *** I thought I'd pay... [read more]

Audio Archive: Finding Value in Unstructured Social Data

April 26, 2010 by SmartDataCollective Admin
with 245 views
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About the Panel: Stephen Baker, author of The Numerati, is a journalist based in the the New York area. He spent 20 years writing for Businessweek, prior to which he was a reporter for the El Paso Herald-Post and the Daily Journal. While at BusinessWeek, Baker wrote cover stories on blogs, the data analysis of social networks, and... [read more]

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Audio Archive: Risks and Rewards of Big Data in the Cloud

January 13, 2010 by SmartDataCollective Admin
with 189 views
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Featuring: Michael Fauscette is IDC Group Vice President, Software Business Solutions, overseeing IDC's research and consulting in ERP, SCM, CRM, and PLM Applications, small and medium business applications, partner and alliance ecosystems, open source, software vendor business models (SaaS) and software pricing and licensing. Mr.... [read more]

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Audio Archive: Putting Customer Value to Work

September 14, 2009 by SmartDataCollective Admin
with 151 views
1

Download the slides in PDFFeaturing: James Taylor Korhan Yunak Anne Milley Mike Rote CEO of Decision Management Solutions Global CRM Business Analyst at Vodafone Group Senior Director of technology product marketing for SAS Director of the Teradata/SAS Center of Excellence [read more]

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Hear it Now! Live Q&A on How to Boost Service, Cut Costs and Still Deliver Great Customer Experiences

April 22, 2009 by SmartDataCollective Admin
with 811 views
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Originally Aired 11 a.m. PST / 2 p.m. EST April 16, 2009 How do you boost service, cut costs and still deliver great customer experiences - even in a down economy? That's the challenging topic our panel of experts tackled recently in our first SmartData Collective webinar. The current economy is having a huge impact on how businesses... [read more]