Big Data and Robots: Together They Might Challenge You for Your Job
- Pilots: We know that autopilots have been assisting pilots to fly planes for many years. However, the latest commercial airlines are now able to fly the plane unaided. They can take off and land you safely (and arguably more safely than humans as most air disasters are down to human error). We just have to look at the military where now unmanned aircrafts (so called drone) are taking over. Fighter jet pilots will be Air Force history soon. Drones are armed with high resolution cameras that generate images which can be analyzed on board or transmitted via satellite to a powerful big-date engine that also monitors call logs of potential targets, movements using sensors, social media activity, etc. The big-data enabled war is on!
- Doctors: Robots are already assisting surgeons to perform operations and doctors use large-scale databases of medical information to inform their decisions. However, soon robots will be able to make a diagnosis and perform operations without human input. Robots could scan your body and then based on the entire medical knowledge library (as well as data on your own medical history, DNA code, etc.) make a solid diagnosis and even remove a brain tumor with better results than even the best brain surgeon could.
- Call center worker: We all know about the irritating automated answering systems in call centers that give you options and then route your call to the supposedly ‘right person’ that has the skills and knowledge to help us with our query. What we are now seeing is the rise of natural language systems that are able to have a conversation with humans. IBM has developed Watson – a computer that recently challenged two of the all-time best Jeopardy! players. Without access to the Internet, Watson won the game by interpreting natural language questions and answering back after analyzing its massive data memory (that included a copy of the entire Wikipedia database). This means that when you ring any call center you will always speak to the ‘right person’ – only that the person is a robot instead!
- Journalist: A company called Narrative Science recently launched a software product that can write newspaper stories about sports games directly from the games’ statistics. The same software can now be used to automatically write an overview of a company’s business performance using information available on the web. It uses algorithms to turn the information into attractive articles. You can see how newspapers of the future will use these tools to generate stories and deliver them to you with customized content and in a bespoke format based on your preferences it gets from the browser logs of what other content you are reading and what social media posts you are sharing.
Bernard Marr is a global enterprise performance expert and a best-selling business author. He helps companies to better manage, measure, report and analyse performance. His leading-edge work with major companies, organisations and governments across the globe makes him an acclaimed and award-winning keynote speaker, researcher, consultant and teacher. Bernard is acknowledged by the CEO ...
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