Dilbert, Data Quality, Rabbits, and #FollowFriday

For truly comic relief, there is perhaps no better resource than Scott Adams and the Dilbert comic strip.  Special thanks to Jill Wanless (aka @sheezaredhead) for tweeting this recent Dilbert comic strip, which perfectly complements one of the central themes of this blog post.   All data quality issues are caused by rabbits... [read more]

Twitter to Add Analytics? Now it MUST Be Cool

A sure sign that real-time data analytics is replacing queries of aged databases comes from no less an authority than Twitter.   Reports of a new Twitter analytics project has industry watchers all a-well y’know . . . Details identified so far by TechCrunch reflect Twitter as a vital search tool for people who need timely... [read more]

Top 10 Twitter Tutorials on YouTube

<!--break--> We all know that YouTube is a treasure trove of entertainment, with endless hours of Justin Bieber crooning to tweens and cats playing the piano. But it’s also a terrific resource for learning — there are helpful how-tos about a wide range of topics that do a great job of breaking down complex subjects into visuals... [read more]

Hugo Chavez should optimize Twitter

<!--break--> Venezuela's charismatic president, Hugo Chavez, is the country's most popular twitterer, with more than half a million followers. A Reuters story details how his Twitter account has become the destination for online supplicants. I just checked out his account, and dozens of requests are pouring in every minute. This... [read more]

Is Twitter Dying?

<!--break--> I thought it was just me. My daily tweet count is down this year but I attributed that to my suddenly being insanely busy. Busy is good but I do miss the pint-sized social interaction, even if it’s limited to 140 characters. However, I’m wondering if my trend is telling of something more significant. In January of... [read more]

Is a tweet worth a drink?

<!--break--> A New York restaurant, Havana Central, gave free drinks to a woman who was tweeting about the place. Marshall Sponder, who was monitoring the tweets, orchestrated the promotion. And the pay-off was that the woman, Kimberly 819, tweeted to her 126 followers that Havana Central was her 'new favorite spot!!' Seems like a... [read more]

Who’s Using Twitter in the U.S.? Some New Demographics [Charts]

<!--break--> A new Edison Research report draws many interesting conclusions about U.S. Twitter users. The report summarizes the most recent data from a three-year tracking study conducted by Edison and Arbitron. The findings will help you better understand Twitter usage and assist in your social marketing efforts. “Twitter Usage In... [read more]

20 Top Twitter Monitoring and Analytics Tools

  Image via Wikipedia Social media is much more than a way to stay connected and to have fun: it’s a way to market yourself, your business, and your products and services. By establishing a presence on the social Web, you can gain virtually unlimited exposure to your target audience without incurring the higher costs... [read more]

The Fellowship of #FollowFriday

<!--break--> During the dawn of the Second Age of Digital-Earth, in the land of Twitter there was formed a group of like-minded tweeps who were well known for their wisdom about Data Quality, Data Governance, Master Data Management, and Business Intelligence. They battled against the dark forces of poor data quality, undisciplined... [read more]

Improving Website and Wordpress Performance with Hard-Coded Share Buttons

<!--break--> Increasing the page load speed of your website has been proven to increase conversion rates (reduce the number of people who get fed up and leave), increase site usage (time on site and pages per visit), and reduce the chance you’ll be taken down by a sudden spike in traffic. Wordpress in particular is fairly resource... [read more]

What I've discovered about Twitter

<!--break--> Over the last weekend I noticed a Tweet from analyst colleague Esteban Kolsky (@ekolsky) about a interesting project. The idea, dubbed #MonTwit, is to get a group of blogger / analysts to write about the same topic on the same day (today, to be exact). I love the idea and of course I'm a big fan of Twitter so I figured... [read more]

Tweets are to Customer Knowledge as….?

<!--break--> …spontaneous complaints and compliments are to customer loyalty management. Like these forms of customer experience feedback, tweets are unsystematic, unorganized, and representative of who knows what underlying sentiments in the broader universe of individual experiences. Imagine for a moment that we could extract from... [read more]