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Business Intelligence

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Data Lakes and Network Optimization: What’s Next for Telecommunications and Big Data

March 31, 2015 by Sameer Nori

Telecommunication. 

Relational data warehouses served communications service providers well in the past, but it’s time to start thinking beyond columns and rows. Unstructured data will be the fuel that powers risk management and decision-making in the near future. And to use all sorts of data to its fullest potential, we need new ways of storing, accessing and analyzing that data.[read more]

From Social Listening and Social Media Analytics to Social Data Intelligence

March 27, 2015 by Julie Hong

Christophe Folschette.

The early adopters who first saw the value of social listening and analytics were all communications specialists and early pioneers in digital marketing. But almost overnight, the sector exploded and went mainstream, across management silos in enterprises large and small, traditional and new. The birth of the digital native confronted corporates with a new set of challenges, and opportunities.[read more]

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Beyond the Bottomline: ERP Tools Are Meant for Ensuring Customer Satisfaction

March 24, 2015 by Daan Pepijn

ERP tools.

Beyond being a mere data analysis tool, another perspective on ERP is that it ultimately serves as a tool for ensuring customer satisfaction. The bottom line in all of these is effective and efficient data management. Better handling of business data to make these more useful in managing business operations will ultimately result in better products or services and improved handling of customer concerns.[read more]

Are You Listening to Your Conversations?

March 11, 2015 by Andrew Lamrock

Conversations with customers.

Customers not only use the phone more frequently to contact a business, but also prefer it. From those millions of conversation, millions of words, how many are really listened to and really understood? Technology can make this difficult, but now with real-time conversation scanning, you can listen to and understand every single conversation across your business. It's data like you've never known.[read more]

How BI Is So Much More Than Just a Reporting Tool

March 6, 2015 by Keyan Keihani

BI.

This article should help you combat the generalizations where BI has been demoted to a “reporting tool.” The points will demonstrate how BI goes beyond one category and makes deep changes in any organization, providing a continuous improvement tool that boosts data quality, maximizes the potential of your ERP source and drives informational self-sufficiency.[read more]

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Four Ways to Develop Customers for Life

February 24, 2015 by Don MacLennan

SaaS.

With the advent of Software as a Service (SaaS) and other subscription-based business models, Don discusses why it’s more pressing than ever to prevent churn. Your business can reach a 20 percent higher multiple in valuation with just a 2 percent reduction in churn.[read more]

Indispensable Money Management Apps for Smartphone Users

February 16, 2015 by Philip Cohen

Money management.

Managing finances has never been easier for smartphone users since it is simple to keep track of where their money is going through the assistance of the mobile apps. Some of the most important money management applications for the users of smartphones are listed below:[read more]

How to Position Big Data

February 11, 2015 by Martyn Jones

Position big data.

Fueled by the new fashions on the block, principally Big Data, the Internet of Things, and to a lesser extent Cloud computing, there's a debate quietly taking please over what statistics is and is not, and where it fits in the whole new brave world of data architecture and management. For this piece I would like to put aspects of this discussion into context, by asking what 'Core Statistics' means in the context of the DW 3.0 Information Supply Framework.[read more]

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Why Are Mid-Market Companies Waiting to Embrace Big Data?

February 7, 2015 by Mithun Sridharan
1

Big insight.

Though many companies endorse the potential benefits of Big Data, very few are actually giving this development some serious thought. Particularly, many mid-market companies view this trend with much skepticism and closely seek confirmation from their risk affine industry peers. Among the numerous factors that hamper Big Data adoption in this sector, the most dominant is the Penguin Effect.[read more]

The Case for a 'New IT' Operating Model

February 4, 2015 by Bob Dvorak

Enterprise IT.

An IT budget is more than dollars and cents; human capital helps power innovation. The new IT operating model embraces a lean, rationalized application portfolio designed to free up resources. Embrace the power of the new IT operating model and drive digital innovation so your company not only survives but thrives.[read more]

Can We Actually Confront Data Quality With Business Intelligence?

February 2, 2015 by Mario Barajas

BI & data quality.

Perfecting your data quality is a lofty dream better left in the clouds. Learning how to improve it and making practical changes to your data collection practices, however, is totally attainable using business intelligence solutions. This article explores different ways in which BI makes an impact on the culture of data quality at your organization[read more]

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How Real-Time Financial Data Makes Small Companies More Robust

February 2, 2015 by Mark Halstead

Data-driven innovations and analytics are helping to reshape the way that small businesses think about their customers and their services. But access to real-time financial data is also having big impact on the way in which smaller companies manage their suppliers and ensure their own operational stability.[read more]

Business Analytics Error: Learn from Uber’s Mistake During the Sydney Terror Attack

January 24, 2015 by RK Paleru
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Uber.

Recently, as a sad day of terror ended in Sydney, a bad case of Uber’s analytical approach to pricing came to light - an “algorithm based price surge.” Uber’s algorithm driven price surge started overcharging people fleeing the Central Business District (CBD) of Sydney following the terror attack.[read more]

Business Intelligence Is the Key [INFOGRAPHIC]

January 20, 2015 by Sam Hudgins

Business intellegence.

Knowledge is the new frontier and those ahead of the game are the true leaders in the world today. Having an edge on the competition or involving a new process into the daily workflow are some of the keys to success in our age of information. With data being such a precious commodity, we should all find best practices on how to create, manage and disperse this knowledge.[read more]

Aligning Big Data

January 18, 2015 by Martyn Jones

Aligning big data.

This is an overview of the realignment and placement of Big Data into a more generalized architectural framework, an architecture that integrates data warehousing (DW 2.0), business intelligence and statistical analysis.[read more]