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Let’s Get Our Facts Straight About Big Data Privacy

January 28, 2015 by Tamara Dull

The Big Data MOPS Series. 

In this big data world in which we live, we are being forced to address privacy issues - whether we want to or not – as consumers, citizens, and employees in the private and public sectors. Let’s get our facts straight about big data privacy and help others do the same.[read more]

10 Essential Tools of ITSM [INFOGRAPHIC]

January 28, 2015 by Jaime Spector

Tools of ITSM .

Like other enterprise business processes, IT Service Management requires all of the pieces to be in sync. Various process modules and toolsets must work together in order to keep things running smoothly and efficiently. Tools like the service catalog and dashboards are just as important as fundamental IT processes like Change and Incident Management when it comes to the overall scope of ITSM operations.[read more]

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Big Data: 5 Top Companies and Their Plans for 2015

January 27, 2015 by Bernard Marr

Big data is undoubtedly only going to get bigger in 2015. Last year saw it truly move into the mainstream as companies of all shapes and sizes started to get to grips with the possibilities, and this year will only see more of that. Expect new product and service announcements from the established big names, as well as a flood of innovative start-ups hitting the headlines over the next 12 months.[read more]

Using Customer Data? Start With Clean Data

January 28, 2015 by Martin Doyle

Clean customer data.

Data quality initiatives require strategic planning and concerted effort, and that means treating old data exactly the same as new. Just as new entries are filtered using form fields and validation, old data should be subjected to the same standards and checks.[read more]

Microsoft's Surface Hub Will Change Office Collaboration

January 27, 2015 by Kyle Cebull

Microsoft's Surface Hub.

As early technology adopters, we owe it to our clients to explore all of the latest tech options that make doing business easier. For the longest time we’ve battled conference room technology. With plug-in requirements, incompatible devices and archaic interfaces – we’ve been looking for something really nice to help revolutionize the standard conference room.[read more]

Oracle Gaining Traction in Cloud Market

January 27, 2015 by Natalie Lehrer

Oracle.

Oracle reports that their total revenues involving cloud products totaled $590M for the fourth quarter of 2014. This figure represents a 47% bump in revenue over their second quarter numbers. Of that $590M, $364M was related directly to Oracle's PaaS and SaaS offerings. Consequently, IaaS represented $155M of Oracle's total cloud revenues.[read more]

The Architecture After Cloud

January 26, 2015 by MIKE20 Governance Association

After cloud?

I think that Zach Nelson (Netsuite’s CEO) was wrong when he said that “cloud is the last computing architecture” but I also believe that his quote is a healthy challenge to take computing and business architectures to a new level.[read more]

Why Don’t Midsized Software Vendors Target Mid-Market Companies?

January 26, 2015 by Julie Hunt

Marketing.

Many midsized software vendors adversely fumble the critical pursuit of game-changing market intelligence research and analysis that lead to strong go-to-market strategies. Continuously updated market intelligence is the keystone for understanding what software products vendors should be selling - and why; and to determine which customers and markets are the best fit for the vendor's offering now and in the future.[read more]

Virtual Reality: A New Creative Medium Where the Default State Is Belief

January 26, 2015 by Chris Dixon

Virtual reality.

In the VR community, “presence” is a term of art. It’s the idea that once VR reaches a certain quality level your brain is actually tricked — at the lowest, most primal level — into believing that what you see in front of you is reality. Studies show that even if you rationally believe you’re not truly standing at the edge of a steep cliff, and even if you try with all your might to jump, your legs will buckle. Your low-level lizard brain won’t let you do it.[read more]

ATM Replenishment: Forecasting and Optimization

January 25, 2015 by Michael Gilliland

ATM.

ATM replenishment is a perfect example of combining two areas of advanced analytics, forecasting and optimization. For DBS Bank, the first step was to understand withdrawal activity. Withdrawal rate is impacted by many factors, such as location, day of week, day of month, and time of day, and can be dramatically impacted by holidays or other special events.[read more]

Business Analytics Error: Learn from Uber’s Mistake During the Sydney Terror Attack

January 24, 2015 by RK Paleru
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Uber.

Recently, as a sad day of terror ended in Sydney, a bad case of Uber’s analytical approach to pricing came to light - an “algorithm based price surge.” Uber’s algorithm driven price surge started overcharging people fleeing the Central Business District (CBD) of Sydney following the terror attack.[read more]

Hybrid Cloud: You Don’t Have to Go All In

January 23, 2015 by Kyle Cebull

Hybrid cloud.

If you have a powerful application that isn’t browser based, but want to be able to access it from anywhere, finding a provider to host your application could be your first step. You can still retain your onsite server and get the flexibility that comes with cloud access for your employees and your applications. This solution embraces onsite hardware while providing the access that remote employees need.[read more]

Analytics Capability Landscape: The Importance of Decisions

January 23, 2015 by James Taylor

Analytics.

As part of my recently completed research on the analytic capability landscape, we did an interesting straw poll. We asked those attending a webinar on the topic which of these was the business goal for their analytic efforts today and how did they see that changing in the next 12-24 months.[read more]

Can Enterprise IT Borrow from Lean Startup Thinking?

January 23, 2015 by James MacLennan

Eric Ries.

The enterprise shift to “consumerization” is more than just the desire to use my iPhone and upset my work-life balance. It’s something akin to instant gratification – people have ideas about how information can augment, automate, and transform how they transact business, connect with customers, and comprehend the activity that surrounds them.[read more]

Data Mining Interview: Dr. A. Fazel Famili

January 22, 2015 by Sandro Saitta

Dr. A. Fazel Famili.

In the early days of data mining work, especially applied data mining projects, our challenge was to educate owners of data what data mining was, what would be the advantages of companies opening the door and providing us with their data and access to real-world data.[read more]

Actuate and OpenText: The Background and Potential Future

January 22, 2015 by Tony Cosentino

Types of big data for analytics.

Actuate’s foundational asset is BIRT (Business Intelligence and Reporting Tools) and its developer community. With more than 3.5 million developers and 13.5 million downloads, the BIRT developer environment is used in a variety of companies on a global basis. The BIRT community includes Java developers as well as sophisticated business intelligence design professionals, which I discussed in my outline of analytics personas.[read more]

What Is CRM? A Holistic Approach to Customer Relationship Mangement

January 22, 2015 by Martin Doyle
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What is CRM?

In a recent blog article by Salesforce, they explain what a CRM system is and the impact of using a CRM system can have on businesses. “CRM helps organizations be more effective and efficient in their day-to-day tasks and assists them in reaching long-term business objectives and goals."[read more]

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Using Big Data to Boost Your Business

January 21, 2015 by Rick Delgado

Big data.

These are just a few of the ways big data can benefit your business. Even if you’re a small business, the benefits of big data can be gained through open source software, analytical startups, and cloud computing vendors. With these resources, you can go beyond what is cloud computing and big data and jump straight to the benefits.[read more]

Where to Go to Learn About Network Security

January 21, 2015 by MIKE20 Governance Association

Network security.

The one thought on seemingly every business’s mind is network security. This is understandable given the damaging attacks launched on companies like Home Depot, Target, and Sony in the past year-and-a-half or so. After seeing the effects of data breaches involving large corporations, businesses are taking their security more seriously now than ever before, and many are quickly realizing it’s far from an easy task.[read more]