Finding the Right Sponsor for Your Big Data Project
What's your Big Data strategy? / shutterstock
Earlier we discussed that big data should be a Strategy matter instead of an IT matter. Let’s dive a bit deeper into the reasoning behind this and find out who within the organization should be the sponsor for a big data strategy. It would be wise to have one high up in the organization.[read more]
First Look: FICO Decision Optimizer
Decision management tool / shutterstock
Decision Optimizer is one of FICO’s Decision Management Tools and is designed to address some specific challenges in customer decisioning, particularly that there are often competing objectives and very large numbers of customers (and thus customer decisions) involved.[read more]
Interactive Intelligence Reveals Ambitious Plans for Customer Service
customer service / shutterstock
At its recent user conference, Interactions 2013, Interactive Intelligence (Nasdqaq: ININ) showcased its extensive product portfolio and its ambitious plans to improve the products both technically and functionally. To keep up with developments, I divide contact center systems and applications into five groups.[read more]
Social Media and Business Intelligence: Creating the Integrated Customer Hub
With social media now a key component of most organizations’ business and outreach strategies—and the volume of social data steadily rising—rudimentary analytics technology and manual reviews of social media platforms no longer suffice. Organizations need a new approach to monitoring the conversations taking place over social media. [read more]
3 Big Data Milestones
Big Data milestones / shutterstock
Most IT observers prefer to talk about what’s coming, not what’s happened. But to make educated guesses about the future of the IT industry, it helps to understand its past. Here are three events that marked a quantitative and qualitative change in the growth trajectory of what we now call big data.[read more]
The Misunderstanding of Master Data Management
Frequently, folks confuse the function and purpose of Master Data Management with Data Warehousing. I suspect the core of the problem is that when folks hear about the idea of “reference data” or a “golden record”, they have this mental picture of a single platform containing all of the data.[read more]
Data Visualization: Making Big Data Dance
Fifteen years ago, the presentation of data typically fell under the purview of analysts and IT professionals. Quarterly or annual meetings entailed rolling data up into now quaint diagrams, graphs, and charts. Today, data is everywhere. We have entered the era of Big Data and many things are changing.[read more]
SAPPHIRE NOW: The Human Face of Big Data
SAPPHIRE NOW in Orlando was packed with examples of how Big Data affects all our lives. SAP Executive Steve Lucas was the host of an Intel-sponsored Big Data special interest group meeting at the conference; Rick Smolen, a former Time Life journalist, also spoke at the event.[read more]
Seven Steps to Rejuvenate Your Marketing Database
database / shutterstock
Your messaging needs to engage. You need to make sure that you are communicating with relevance. Your marketing database is what will help you create this relevance. Here are seven key considerations to rejuvenate your marketing database.[read more]
Re-Thinking SEO: The Earned Media & Inbound Marketing Evolution [Webinar]
No industry evolves as quickly as SEO. Marketing leaders want to understand how SEO is evolving strategically and what metrics will move the needle in search. Many of the strategies and tactics that once worked are evolving, and others are being replaced all together. Here's what you need to know to succeed today.[read more]
5 Kinds of Business Analysis Techniques Every Executive Should Know
If you’re a business user thinking about analytics, the options can be dizzying. Where do you begin? Here is a list of 5 business analysis techniques to get you started.[read more]
Could Business Computing Be Done by Users Without Technical Experience?
spreadsheet / shutterstock
Most business users have no IT experience. They can only rely on the business spreadsheet software to complete such computing. However, the traditional business spreadsheet software is weak in calculation, which will bring about errors in the calculation process.[read more]
Statistics vs. Data Science vs. BI
As someone who trained as a statistician, I've always struggled with that title. I love the rigor and insight that Statistics brings to data analysis, but let's face it: Statistics — the name — has always had a bit of a branding problem. That's why I'm a fan of the term "data scientist."[read more]
Tactical Analytics: Wandering Off the Path One Inch at a Time
From social media sentiment analysis to dynamic product pricing, we’re adopting more and more super-fast micro-decision systems to do what’s good “right now, right there” without much consideration for the cumulative effect over a longer period and a broader scope.[read more]
What's the Difference between Desktop BI and Solution BI?
All modern Information Technologies which are capable of improving the enterprise competitiveness fall in the scope of BI, such as ERP, CRM, Reporting tools, Data Computing, Statistical Analysis, Data Mining, OLAP, and ETL, etc. They can be divided into two categories: Desktop BI and Solution BI.[read more]
Google+ Is After Your Friends with Big Data and Beautiful Photos
Data analytics and design are being integrated together with the Google+ redesign, but will it be enough for us to add another social network into our lives? Google already has a lot of your data but now they want ALL of your data in whatever form they can get it.[read more]
The Physical Size of Big Data [INFOGRAPHIC]
I can still remember the first time I saw a 1 GB flash drive—it blew my mind. This device, the size of my thumb, could hold the information of 711 3.5-inch floppy disks. But it’s a darn good thing that data is occupying less space these days, since we’re seeing it increase astronomically in volume.[read more]
In Big Data Endeavors, Don't Neglect Softer Business Skills
business skillset / shutterstock
Employees with technical skills are critical to enable an analytics program, but the ability to communicate, relate and navigate throughout an organization—so called “softer skills”—are especially needed to propagate analysis and communicate the impact of data-driven decision-making.[read more]
Coalesce Missing Data to Highlight the Unknown
missing data values / shutterstock
Missing data can be a pain; having missing data and not knowing where it is can be even more of a pain. Here is a quick tip for potentially handling missing values during an ETL process, or during any data processing step, and how to quickly spot them.[read more]
The Road to Self-Service BI
People have been writing about the limitations of self-service BI for years. What does the failure of self-service BI mean for Big Data? Big problems. Unless self-service and pervasive BI become the norm, enterprises will never productively tap the business ROI from Big Data.[read more]
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“Data variety is indeed both a challenge and an opportunity. I work for Gnip and we provide social data from a variety of sources and are constantly talking about what we call The Social Cocktail. We normalize the streams to help businesses overcome some of the challenges presented in this articles The Curse and Challenge of Data Variety section. Our customers are using multiple data sources ...”
“Interesting post... I've been an admirer of Rick's for years and had no idea that this is what he is interested in right now. Good for SAP for having him at SAPPHIRE.”